Service Request Ticket - # 60088

Service Request Information

CONTACT Name Bergeron, Rosimery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 03, 2016 10:39 AM
Department Deaf Studies and Professional Studies Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070663[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell Latitude D630 Intel Core 2 Duo, 2.20GHz, 800M
Serial No. F828TF1 Location UCS

CPU Intel Core 2 Duo T7500(2.2GHz,4M L2,800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus from P0064975 installed as Office Pro 2003

Wired NIC 00:1C:23:3C:E0:86


Wireless NIC 00:1C:BF:CA:40:66

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 04, 2016 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 04, 2016 11:51 AM 
Called the number but Cathy picked up as Rosimery
doesn't have her own number. Told her she can keep
the charger and I am closing the ticket.

DONE!!
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Kirsten Fauser May 03, 2016 10:39 AM 
Needed a new charger for the laptop during class. 
Will return at after the class.
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