Service Request Ticket - # 60157

Service Request Information

CONTACT Name Mercer, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2016 04:32 PM
Department Human Resources Phone 88963
Location Email mercerh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140375[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3F1MQ22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3F1MQ22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016

Wired NIC 98:90:96:A0:38:BB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 10, 2016 08:47 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell May 10, 2016 08:47 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 10, 2016 08:47 AM 
Installed
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Ruby Tidwell May 10, 2016 08:24 AM 
She can do any time before 9am today or between 10 
and 1.  Tomorrow she can do any time before 3pm.
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Tricia Flaherty May 09, 2016 04:32 PM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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