Service Request Ticket - # 60165

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2016 01:12 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130215[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 285P8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:89:86:95

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 10, 2016 03:33 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha May 10, 2016 03:33 PM 
removed from domain and added it back to domain. 

DONE
 Add Attachment
Kyle Arthenayake May 10, 2016 01:12 PM 
****This is an email****
We have a PC in HL 219 (actually, right around the
corner) that won't login even after restart.
Tested with two different people. WOU# 20130215[Edit Inv].
 Add Attachment