Service Request Ticket - # 60176

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2016 08:41 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707VFY13 Location PDR

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:63:F9


Wireless NIC AC:29:3A:9F:C1:35


Bluetooth NIC AC:29:3A:9F:C1:36

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 12, 2016 09:11 AM 
Left VM for Tankersley
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Ruby Tidwell May 12, 2016 09:07 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 12, 2016 09:07 AM 
Installed driver. I didn't have the table for testing, but 
everything seems fine.
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Ruby Tidwell May 12, 2016 08:48 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell May 12, 2016 08:46 AM 
http://support.wacom.com.hk/latest_driver.html
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Amy Anderson May 12, 2016 08:41 AM 
****This is an email****
Hello,

A student is trying to use her Wacom tablet on 
computer 20150058[Edit Inv] in ITC 103, but it isn't 
recognized by the currently installed drivers. 
Could you please find and install the driver 
that will allow her tablet to work? It's an 
Intuos Pro model # PTH-651. Thank you.
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