Service Request Ticket - # 60177

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2016 10:55 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140664[Edit Inv] (opens in a new window) Bldg/Room CH 311
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B3DV30 Location SmartCart for Art Dept. Faculty

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CC:93:CA


Wireless NIC AC:29:3A:A0:A7:D4


Bluetooth NIC AC:29:3A:A0:A7:D5

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 12, 2016 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 12, 2016 11:35 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha May 12, 2016 11:35 AM 
The adapter connecting to laptop and projector was
broken. 
Connected through  VGA now is working fine.
Lee helped for it.
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Kirsten Fauser May 12, 2016 10:55 AM 
Called and the computer on the cart in her 
office is not working. Not quite sure what is 
wrong with it all she was told was that it is 
not working at all. 
It is located in her office and is available 
all day for someone to come and take a look at 
it.
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