Service Request Ticket - # 60196

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2016 10:30 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090142[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:9E:10

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor May 16, 2016 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor May 16, 2016 12:15 PM 
Printer with krusty/Reba - wou#: 20090142[Edit Inv]
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Babatunde Idahor May 16, 2016 11:28 AM 
Task reassigned to Babatunde Idahor.
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Kirsten Fauser May 16, 2016 10:30 AM 
Called and said their student worker is having 
troubles connecting her computer to the office 
printer. 

Available all day.
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