Service Request Ticket - # 60207

Service Request Information

CONTACT Name Lane, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2016 03:02 PM
Department Bookstore Phone 88664
Location Email lanem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150521[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 6500/DN Color Printer
Serial No. yxe154608 Location PDR

Model 6500/DN Hostname bookman.wou.edu
Notes 600dpi x 600dpi (B&W), 600dpi x 600dpi (color), 24ppm (B&W), 24ppm (color), 250sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 768MB Maximum RAM, 1 Year Warranty; IP Address:140.211.118.56 Ink/Toner Refill Xerox Black High Capacity Toner #106R01597, Xerox Cyan Standard Toner #106R01591, Xerox Magenta Standard Toner #106R01592, and Xerox Yellow Standard Toner #106R01593

Wired NIC 9C:93:4E:71:6C:95

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 25, 2016 07:05 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 25, 2016 07:05 AM 
setup
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Megan Thibeault May 24, 2016 03:09 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault May 24, 2016 12:53 PM 
goes in the back right office
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Megan Thibeault May 24, 2016 12:47 PM 
bs-bookman
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Megan Thibeault May 24, 2016 12:47 PM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault May 24, 2016 12:37 PM 
Status changed from (7) Waiting for Contact to (1) Pending
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Megan Thibeault May 23, 2016 07:55 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault May 20, 2016 03:54 PM 
Emailed to ask when a good time for deliver and
setup is
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Tricia Flaherty May 17, 2016 09:02 AM 
duplexer is in box next to printer...not yet
attached and config page is on top of printer with
invoice
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Courtney Croy May 16, 2016 03:02 PM 
A Xerox Phaser Color laser printer W#20150521[Edit Inv] needs to be set up 
and delivered to the WOU Bookstore contact: Mark Lane ext. 88664.
This is located in ITC 008 on the counter across from the storage 
wall. The white box above it goes with the printer.
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