Service Request Ticket - # 60216

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2016 10:15 AM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110599[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P190S HAS Monitor
Serial No. CN09TVYF728721CN1E4I Location PDR
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 17, 2016 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 17, 2016 01:22 PM 
DONE!!
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Ranjit Kayastha May 17, 2016 01:20 PM 
Did malware scan found 5 virus removed them,
checked updates too.
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image.jpeg
Ranjit Kayastha May 17, 2016 11:32 AM 
The room available from 11:45 today to all day.
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Ranjit Kayastha May 17, 2016 11:06 AM 
Task reassigned to Ranjit Kayastha.
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Shandelle Plasker May 17, 2016 10:15 AM 
Can someone please go down and run a Malware and
Virus scan on this machine. On T-Soar day it was
constantly popping up virus alert messages that
were hard to close out of. 

Also update it please.
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