Service Request Ticket - # 60222

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2016 12:13 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Laser Printer #CB516A#ABA
Serial No. CNDY397207 Location PDR

Model CB516A Hostname geo.wou.edu
Notes duplexing, 2nd 500 sheet tray replacing Water_Boy W#20050966 4-2010 PRINTER MAINT: HP LaserJet P4515 Maintenance Kit #CB388A From P0100871 SR60222 MAY2016 IP:140.211.76.40 Ink/Toner Refill

Wired NIC F4:CE:46:3B:BE:12

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 20, 2016 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 20, 2016 12:10 PM 
Replaced maintenance kit and reset the count on the 
machine.

No more error
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Shandelle Plasker May 17, 2016 01:55 PM 
This has been ordered.

Order# 9178
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Shandelle Plasker May 17, 2016 12:13 PM 
The printer is bring up a message saying replace
main kit.
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