Service Request Ticket - # 60235

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2016 10:26 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140013[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145710 Location PDR

Model ColorQube 8870 Hostname lab-mnb223.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.78.33 Metered pin: 7525 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:53:B1:E7

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 18, 2016 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 18, 2016 11:05 AM 
Deliver black ink box to MNB Lab.
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Shandelle Plasker May 18, 2016 10:32 AM 
Task reassigned to Dyl Karbia.
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Kyle Arthenayake May 18, 2016 10:27 AM 
Contact Info: Stephanie Rodriguez 
503-480-5573
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Public
Kyle Arthenayake May 18, 2016 10:26 AM 
Black ink is not in printer, student who called
has printed financial documents and does not want
to leave them if they do eventually print
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