Service Request Ticket - # 60247

Service Request Information

CONTACT Name Scharn, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2016 09:44 AM
Department Library & Media Services Phone 88892
Location Email scharnt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130045[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000677 Location PDR

Model ColorQube 8880 Hostname hlref2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK-RMA:XFL134179 1/14/16 RMA:T4B005474 5/12/2017 IP: 140.211.112.44 Metered Code: 4657 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D4:C0

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 19, 2016 01:21 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 19, 2016 11:32 AM 
Check the printer in the Library and executed the
cleaning process. Upon completing the process the
printer started printing without black line. I ask
the librarian to observe it for today.
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Dyl Karbia May 19, 2016 09:51 AM 
Task reassigned to Dyl Karbia.
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Megan Thibeault May 19, 2016 09:44 AM 
Blank line down the print outs
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