Service Request Ticket - # 60265

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2016 12:15 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121245[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. C9R1LX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090649 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:1D:2C:AB


Wireless NIC BC:85:56:F2:F9:71


Bluetooth NIC 24:FD:52:30:30:C8

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 20, 2016 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 20, 2016 01:03 PM 
delivered.
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Amy Anderson May 20, 2016 12:15 PM 
Needs a new laptop charger cord for dell laptop. 
The charger cord that was taken to Julie was 
WOU#20101426[Edit Inv]
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