Service Request Ticket - # 60266

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2016 12:16 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870 DN Printer
Serial No. XFL021303 Location PDR

Model 8870/DN Hostname owsley.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP:140.211.76.16 Ink/Toner Refill

Wired NIC 00:00:AA:E4:8C:3D

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa May 20, 2016 01:24 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa May 20, 2016 01:24 PM 
done
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Shandelle Plasker May 20, 2016 12:16 PM 
In NS 218A the printer needs a new wiper blade. Please 
replace it.

It also looks like the maintenance kit need to be swapped 
but it says it still has 50% so DO NOT replace 
maintenance kit. It is also not under student tech so the 
maintenance kit is the departments responsibility to pay 
for. Just want to make sure you do not use a student tech 
maintenance kit or replace it at all since it has 50% left on 
it.
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