Service Request Ticket - # 60288

Service Request Information

CONTACT Name Marshall, Chaniya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2016 09:11 AM
Department Deaf Studies and Professional Studies Phone
Location Email marshallc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20110509[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description ScanSnap S1500 Instant PDF Multi Sheet-Fed Scanner #PA03586-B005
Serial No. 248445 Location PDR 2023 Giveaway
TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 31, 2016 10:52 AM 
Status changed from (2) Scheduled to (5) Completed
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Dyl Karbia May 31, 2016 10:34 AM 
I was able to get hold of Marshall this morning.
She said it's okay, she will scan her document
from the department scanner. We should cancelled
the ticket.
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Ruby Tidwell May 31, 2016 09:45 AM 
Task reassigned to Dyl Karbia.
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Ruby Tidwell May 31, 2016 09:45 AM 
Thanks Dyl!
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Ruby Tidwell May 31, 2016 09:22 AM 
Called - she is available at 10
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Ruby Tidwell May 31, 2016 09:18 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell May 31, 2016 09:08 AM 
She wasn't in the office (Ed 242) but office hours are 9-3 today 
and 8-9 tomorrow
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Ruby Tidwell May 31, 2016 08:36 AM 
http://www.fujitsu.com/global/support/products/com
puting/peripheral/scanners/scansnap/software/
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Shandelle Plasker May 31, 2016 08:19 AM 
Will you please do this at 9.
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Shandelle Plasker May 31, 2016 08:19 AM 
Task reassigned to Ruby Tidwell.
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Jonathan Yoshikawa May 24, 2016 02:05 PM 
Status changed from (1) Pending to (2) Scheduled
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Jonathan Yoshikawa May 24, 2016 02:05 PM 
she needs snapscan set up 
on May 31, Tuesday @9. 
(a week from today.)
located in Special ED front desk.
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Ruby Tidwell May 24, 2016 01:59 PM 
Left VM - Dyl did you go help them already?
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Dyl Karbia May 24, 2016 01:29 PM 
Task reassigned to UCS Tech.
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Dyl Karbia May 24, 2016 11:23 AM 
Task reassigned to Dyl Karbia.
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Megan Thibeault May 24, 2016 11:05 AM 
Priority changed from (3) Priority to (2) High Priority.
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Amy Anderson May 24, 2016 09:11 AM 
She has a WOU scanner that is located in the  
ED main office right now and needs to relocate 
it to her office ED 242. WOU# on scanner is 
20110509[Edit Inv]. She wants to make sure we have the 
software to make the scanner work on her 
computer WOU# 20140714[Edit Inv]. Available today May, 
24th until 3. Her phone extension line is 
88463.
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