Service Request Ticket - # 60289

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2016 09:19 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140721[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7P9XD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8B:28

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 24, 2016 02:36 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 24, 2016 02:36 PM 
user error - she had a % sign in the wrong place
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Amy Anderson May 24, 2016 09:19 AM 
Cathy is having problems printing. The document 
will not send from her computer WOU#20140721[Edit Inv] to 
the printer WOU# 20101236[Edit Inv]. She is in her office 
and would like help now
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