Service Request Ticket - # 60291

Service Request Information

CONTACT Name Anderson, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2016 11:13 AM
Department Registrar’s Office Phone 88806
Location Email andersona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130222[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 282P8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091562 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:96:A5:CE

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor May 24, 2016 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor May 24, 2016 11:59 AM 
This machine is actually a loaner. Jonathan is 
working on the computer(20130861) that was 
initially assigned to that location. So, I went 
ahead and installed the Dynamo- just the 
student worker can use the machine, but I 
didn't assign the admin rights. 
That can be done with the other machine once 
it's ready.
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Babatunde Idahor May 24, 2016 11:39 AM 
Task reassigned to Babatunde Idahor.
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Kyle Arthenayake May 24, 2016 11:13 AM 
needs to get admin rights for the registrars
group. once that is done he needs to have dynamo
label maker installed onto that computer.
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