Service Request Ticket - # 60293

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2016 01:10 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140145[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag 1L3TS12 Description Dell Wyse P25 Zero Client with 32MB Flash
Serial No. 1L3TS12 Location HL REF Station #26

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:AC:F0

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 24, 2016 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 24, 2016 02:11 PM 
Fixed!!
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Ranjit Kayastha May 24, 2016 01:52 PM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake May 24, 2016 01:11 PM 
Contact Info: kendra jansson
HL info desk
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Public
Kyle Arthenayake May 24, 2016 01:10 PM 
Error message of USB overcurrent notice has popped
up several different occasions. Has tried
restarting twice and has yet to yield any results
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