Service Request Ticket - # 60299

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2016 10:50 AM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120863[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KM2JRDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0089918

Wired NIC 10:DD:B1:C6:2F:AD


Wireless NIC EC:35:86:2D:9E:84


Bluetooth NIC EC:35:86:2D:9E:85

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 25, 2016 11:36 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 25, 2016 11:36 AM 
granted admin rights
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Ruby Tidwell May 25, 2016 11:16 AM 
Task reassigned to Ruby Tidwell.
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Kyle Arthenayake May 25, 2016 10:52 AM 
asked for availability
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Kyle Arthenayake May 25, 2016 10:50 AM 
****This is an email****
Good morning,
We would like to get Dr. John Leadley as an
administrator on WOU20120863, located in West
House 101.  He is a Mac user and can keep it updated. 
Thanks for you help,
Kathy Witwer
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