Service Request Ticket - # 60305

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2016 01:55 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130090[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 1PYY7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091379 downgraded to Office Pro Plus 2010; Share of LICENSE with Laptop: SPSS Statistics Prem Faculty PAck Term license from P0097050(includes Spss Statisics Prem AuthUser,SamplePowers,VisualizationDesginer, and AMOS AuthUser); Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016(shared with laptop W#20140329)

Wired NIC B8:CA:3A:A2:45:16

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jun 01, 2016 02:17 PM 
Status changed from (2) Scheduled to (5) Completed
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Babatunde Idahor Jun 01, 2016 02:17 PM 
Serialization done.
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Babatunde Idahor Jun 01, 2016 01:48 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Jun 01, 2016 01:47 PM 
Check in with Nancy Ganson if she can give access 
to the office.
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Babatunde Idahor Jun 01, 2016 01:46 PM 
Patricia is out on a conference(Intl. Socirty on 
Early Internv. Conf. Sweden) till 6/20/16.
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Babatunde Idahor Jun 01, 2016 12:56 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Jun 01, 2016 11:03 AM 
Task reassigned to Babatunde Idahor.
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Ranjit Kayastha Jun 01, 2016 10:40 AM 
Sent VM to reschedule.
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Ranjit Kayastha May 26, 2016 12:43 PM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha May 26, 2016 12:43 PM 
She wants someone to be there on June 1st@ 9 or
9:30am.
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Tricia Flaherty May 25, 2016 01:55 PM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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