Service Request Ticket - # 60306

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2016 01:57 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110215[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024568 Location PDR

Model 8870/DNM Hostname itc311.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.114.45 Metered Code: 3887 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:B8

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jessie Bergantinos May 25, 2016 03:36 PM 
Status changed from (1) Pending to (5) Completed
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Jessie Bergantinos May 25, 2016 03:36 PM 
Task reassigned to Self Resolved.
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Jessie Bergantinos May 25, 2016 03:36 PM 
Went there at it was working fine
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Amy Anderson May 25, 2016 01:57 PM 
Printer in ITC 311 is not responding and when he 
touched the buttons it was frozen.
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