Service Request Ticket - # 60315

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2016 11:30 AM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20071195[Edit Inv] (opens in a new window) Bldg/Room RWEC 249
Service Tag Description HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
Serial No. SMY849CS152 Location Shawn Sellers, NTT Instructor

Model C8973A Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray Ink/Toner Refill

Wired NIC 00:1E:0B:FB:50:91


TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha May 26, 2016 03:18 PM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 26, 2016 03:18 PM
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha May 26, 2016 03:17 PM
Nobody went there so she was mad now when I
called. But she solve the issue by herself and
asked me to close the ticket.
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Amy Anderson May 26, 2016 11:30 AM
Shawn says her printer won't turn on. She tried 
unplugging it and plugging it back in and she is 
getting nothing. WOU# 20071195[Edit Inv]. She is available 
in her office ED 161 at 1:30 today.
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