Service Request Ticket - # 60317

Service Request Information

CONTACT Name Ketcham, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2016 12:20 PM
Department The Research Institute Phone 89265
Location Email ketchamp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150541[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag Description Xerox Phaser 6022/NI Color LED Printer
Serial No. P5A066458 Location Amanda Owren

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4E:EF:6C


Wireless NIC 5C:93:A2:AC:2B:5D

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 27, 2016 03:18 PM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha May 27, 2016 03:18 PM 
Delivered and setup is completed

DONE!!
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Ranjit Kayastha May 27, 2016 02:21 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha May 27, 2016 02:18 PM 
left her VM
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Ruby Tidwell May 27, 2016 11:41 AM 
Status changed from (1) Pending to (2) Scheduled
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Ruby Tidwell May 27, 2016 11:41 AM 
Task reassigned to UCS Tech.
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Amy Anderson May 27, 2016 11:09 AM 
Called back saying she is available today 5/27 
for delivery at the Maaske location.

Contact her at extension 89265 of there is any 
questions.
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Ruby Tidwell May 27, 2016 11:04 AM 
Left VM for setup in Maaske office
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Courtney Croy May 26, 2016 12:20 PM 
NEW EQUIP SETUP: A Xerox Phaser LED Printer W#20150541[Edit Inv] 
needs local-USB printer setup and delivered to Patricia Ketcham 
in Maaske 324. She has 2 offices but works in both. To contact 
her: one is Todd 229 phone: 8-8379 and the other Maaske 324 
phone: 8-9265. The printer is being delivered to her Maaske 
location.
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