Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	May 27, 2016 08:41 AM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20020786 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	LaserJet 1300 printer
	Serial No.	SCNBB105148	Location	PDR
	Model	Q1334A	Hostname
	Notes	20PPM, 133MHz processor, 10,000 page duty cycle, extra 250 sheet paper tray	Ink/Toner Refill

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Jun 09, 2016 10:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Jun 09, 2016 10:56 AM	Talked to Tricia and we will be storing this until we find a good home for it:)	Add Attachment
Ruby Tidwell	May 31, 2016 02:27 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Ruby Tidwell	May 27, 2016 09:41 AM	Newer printer 20111150 is by Megan's desk - Tricia needs to check on this one. They were using it as a local printer and didn't want it anymore, but it's still perfectly good (might need a maintenance kit).	Add Attachment
Ruby Tidwell	May 27, 2016 09:26 AM	Picked up equipment and brought back to office; updated inventory but couldn't find the record for the tape deck (tag # is correct)	Add Attachment
Ruby Tidwell	May 27, 2016 08:44 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Kirsten Fauser	May 27, 2016 08:41 AM	**This is an email** Good Morning~ I have four items that are no longer being used by us: HP Printer #20020786 HP Printer #2000514 HP Printer #2000513 Xerox Printer #20111150 Tape Deck #911717 All are located in Education #202 Thanks, Darla	Add Attachment