Service Request Ticket - # 60325

Service Request Information

CONTACT Name Habermann, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2016 01:40 PM
Department Student Engagement Phone 88659
Location Email habermam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110681[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1YDBNS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1YDBNS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007, AssureID7 P0085070

Wired NIC 18:03:73:17:53:F2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor May 27, 2016 04:57 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor May 27, 2016 04:57 PM 
REF:  Service Request Ticket - # 60323
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Shina Oladiti May 27, 2016 04:32 PM 
Task reassigned to Babatunde Idahor.
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Shina Oladiti May 27, 2016 02:01 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake May 27, 2016 01:41 PM 
*computer was updated but are getting warning
signs that all updates were not installed and
needs help
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Kyle Arthenayake May 27, 2016 01:40 PM 
Computer was updated but they are getting warning
signso
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