Service Request Ticket - # 60332

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2016 08:49 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140008[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL143495 Location PDR

Model ColorQube 8870 Hostname ch303.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.76.25 Metered pin: 6896 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:53:A0:94

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 31, 2016 01:17 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha May 31, 2016 01:17 PM 
Printer was paused in all the computers. Removed
and added it back again.

DONE!
 Add Attachment
Ranjit Kayastha May 31, 2016 10:02 AM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Amy Anderson May 31, 2016 08:49 AM 
Student called about printer in Campbell Hall 
room 303 is not working. WOU# 20140008[Edit Inv]. 
Hood:_labCH303
On the computer it says that the printer has 
been paused and to resume printing. This 
problem is occurring on all computers in 
Campbell Hall 303.
Add Attachment