Service Request Ticket - # 60342

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2016 09:08 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HY3LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HY3LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from old CPU W#20101446 SR59555 MAR2016: Adobe Acrobat Pro 10 WIN and DreamWeaver CS5.5 WIN from P0071871

Wired NIC 98:90:96:DA:52:B3

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jun 03, 2016 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 01, 2016 01:44 PM 
Check the machine at the library and started the
scanning process. I instructed the front desk
staff what to do when scanning is done.
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Dyl Karbia Jun 01, 2016 09:25 AM 
Task reassigned to Dyl Karbia.
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Megan Thibeault Jun 01, 2016 09:08 AM 
please run sophos and malwarebytes
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Megan Thibeault Jun 01, 2016 09:08 AM 
****This is an email****
W20141150

Can someone please go out and scan this machine?
Thanks :)
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