Service Request Ticket - # 60351

Service Request Information

CONTACT Name Shimizu, Melinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2016 12:14 PM
Department Natural Science Division Phone 89320
Location Email shimizum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120148[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JLG48V1 Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLG48V1 Location PDR 2023 Giveaway

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:8A:04

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jun 08, 2016 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 08, 2016 02:55 PM 
Reinstalled and licensed according to notes in the 
T:/ drive
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Shandelle Plasker Jun 08, 2016 02:34 PM 
Task reassigned to Ruby Tidwell.
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Shandelle Plasker Jun 08, 2016 02:06 PM 
Re-installing Idrisi should do the trick
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Shandelle Plasker Jun 01, 2016 12:21 PM 
Task reassigned to Shandelle Pepper.
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Amy Anderson Jun 01, 2016 12:14 PM 
****This is an email****
Hello,

We are still having trouble with the Idrisi 
software saying the license is expired in NS 
216. So far it is just one computer: #20120148[Edit Inv] 
in the front row, 2nd from the wall.

Best regards,
Dr. Shimizu
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