Service Request Ticket - # 60355

Service Request Information

CONTACT Name Bergeron, Rosimery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2016 01:39 PM
Department Deaf Studies and Professional Studies Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091437[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 1J2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro Software WIN 7 Pro 32-bit, MS Office Pro Plus 2010 from P0075408

Wired NIC 00:23:14:8E:D3:70


Wireless NIC 00:26:B9:D7:F0:B2


Bluetooth NIC F0:7B:CB:A8:39:27

TECHS Submitted by Ruby Tidwell Contact rtidwell11@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 01, 2016 04:55 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jun 01, 2016 04:55 PM 
I went down and looked at this. A restart fixed
the issue. I was able to log in with my
credentials and UCS admin
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Shandelle Plasker Jun 01, 2016 04:55 PM 
Task reassigned to Shandelle Pepper.
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Ruby Tidwell Jun 01, 2016 01:39 PM 
This laptop is in ED 113 and used for meetings (locked to TV, no 
Ethernet cord).

When trying to log in, there is an error message that says that 
there are not enough resources to log on (even when using 
ucsadmin).  They have a loaner laptop now so that they could 
finish their meeting.  Meeting is over and room is open at 4.
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