Service Request Ticket - # 60358

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2016 03:03 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120646[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80CXDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software

Wired NIC 10:DD:B1:9F:BD:88


Wireless NIC 8C:2D:AA:47:78:4D


Bluetooth NIC 8C:2D:AA:47:78:4E

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 01, 2016 03:31 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 01, 2016 03:23 PM 
rebooted the machine, works now
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Megan Thibeault Jun 01, 2016 03:09 PM 
Task reassigned to Megan Eichler.
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Amy Anderson Jun 01, 2016 03:03 PM 
He updated his computer and it will not allow him 
to log in. WOU# 20120646[Edit Inv]
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