Service Request Ticket - # 60359

Service Request Information

CONTACT Name Maciel, Denisse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2016 03:20 PM
Department Financial Aid Phone 88476
Location Email macield@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20150568[Edit Inv] (opens in a new window) Bldg/Room AD 308D
Service Tag Description APC Smart-UPS 1500VA with LCD (120V) #SMT1500
Serial No. 351609X06159 Location for Denisse Maciel station W#20141183
TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

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Entered by Date Memo
Babatunde Idahor Jun 02, 2016 03:19 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jun 02, 2016 03:19 PM 
I didn't connect the printer to the UPS- so that the 
load doesn't take-up all the voltage from the 
battery in the event of a power outage. So, I have 
both monitors and the system unit attached to the 
UPS. Note: The UPS is connected directed to the 
socket outlet(not the extension box) - that way the 
battery stays charged directly.
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Babatunde Idahor Jun 02, 2016 03:13 PM 
Set-up complete. APC Smart-UPS W#20150568[Edit Inv]
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Babatunde Idahor Jun 02, 2016 02:01 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Jun 02, 2016 01:57 PM 
Ext:88476
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Megan Thibeault Jun 01, 2016 03:33 PM 
**PLEASE MAKE SURE WE ARE SETTING THESE UP
CORRECTLY AND PLUGGING THE CPU AND MONITOR INTO
THE CORRECT AREA OF THE UPS**
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Courtney Croy Jun 01, 2016 03:23 PM 
Task reassigned to UCS Tech.
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Courtney Croy Jun 01, 2016 03:23 PM 
NEW EQUIP SETUP: An APC Smart-UPS W#20150568[Edit Inv] needs to be set 
up and delivered to Denisse Maciel in AD 308D. This is to be paired 
with CPU W#20141183[Edit Inv]. This is located in ITC 008 on the floor by 
the counter across from the shelves.
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