Service Request Ticket - # 60364

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2016 08:51 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140009[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145736 Location PDR

Model ColorQube 8870 Hostname itc003.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.47 Metered pin: 8669 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:53:B1:DB

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 02, 2016 03:54 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Jun 02, 2016 03:54 PM 
Internet was not connecting to the printer. It was
fixed earlier this morning forgot to close this.
 Add Attachment
Megan Thibeault Jun 02, 2016 08:53 AM 
Status changed from (5) Completed to (1) Pending
 Add Attachment
Megan Thibeault Jun 02, 2016 08:53 AM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Megan Thibeault Jun 02, 2016 08:53 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Amy Anderson Jun 02, 2016 08:51 AM 
Printer in ITC 003 is not working. Says there is 
previous document waiting to print. WOU# 20140009[Edit Inv]. 
Student believes the printer is called Hood: 
colorcube
Add Attachment