Service Request Ticket

Service Request Information

CONTACT	Name	Lytle, Bryan	Date	Jun 02, 2016 09:52 AM
	Department	Student Engagement	Phone
	Location		Email	lytleb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130056 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL135996	Location	PDR
	Model	ColorQube 8870	Hostname	wuclab.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.46 Metered Code: 0409	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:2D:57:43

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Jun 02, 2016 10:08 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	Jun 02, 2016 10:08 AM	Ink refilled in both printers	Add Attachment
Ruby Tidwell	Jun 02, 2016 09:52 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Jessie Bergantinos	Jun 02, 2016 09:52 AM	Both printers in the WUC lab need black ink. One is low and one is out #20130056 #20130057	Add Attachment