Service Request Ticket

Service Request Information

CONTACT	Name	Metzgar, Cori	Date	Jun 02, 2016 12:48 PM
	Department	Athletics	Phone	88312
	Location		Email	metzgarc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150570 (opens in a new window)	Bldg/Room	STAD Weight Room
	Service Tag		Description	Xerox Phaser 3260/DNI Monochrome Laser Printer
	Serial No.	K8A238212	Location	Stadium Weight Room office? local or networked?
	Model	3260/DNI	Hostname
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack TO BE SETUP AS NETWORK PRINTER, IP ADDRESS:	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3A:C7:8C

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jun 09, 2016 08:27 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Megan Thibeault	Jun 09, 2016 08:27 AM	all setup!	Add Attachment
Megan Thibeault	Jun 07, 2016 08:11 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Megan Thibeault	Jun 07, 2016 07:59 AM	Sent an email asking when a good time for delivery	Add Attachment
Courtney Croy	Jun 02, 2016 12:48 PM	NEW EQUIP SETUP: A Xerox Phaser Laser Printer W#20150570 needs to be set up and delivered to the stadium weight room Contact Cori Metzgar-Deacon. Unclear whether they want it networked or not. This printer is located in ITC 008 on the floor in front of the counter across from the shelves.	Add Attachment