Service Request Ticket - # 60371

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2016 01:23 PM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080297[Edit Inv] (opens in a new window) Bldg/Room SSC 166
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY212321 Location replacing W#980487 GUPPY(orig. ED142)

Model CB516A Hostname guppy.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer IP:140.211.118.57 Ink/Toner Refill

Wired NIC 00:1E:0B:1B:2C:17

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Jun 02, 2016 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Jun 02, 2016 03:21 PM 
Toner*
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Jonathan Yoshikawa Jun 02, 2016 01:52 PM 
not pageback.  
MainKit is @15% 
gave darla printout.
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Jonathan Yoshikawa Jun 02, 2016 01:45 PM 
need mainKit
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Jonathan Yoshikawa Jun 02, 2016 01:30 PM 
Task reassigned to Jonathan Yoshikawa.
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Megan Thibeault Jun 02, 2016 01:30 PM 
Check toner level, you need a fob to get to this
machine.
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Kyle Arthenayake Jun 02, 2016 01:23 PM 
****This is an email****
Good Afternoon~

We have an HP printer, located in Ed #166, which
seems to have poor print quality, and has a
drastic streak running down the center.  It is UCS
#20080297[Edit Inv], if someone could come by and take a
look, it would be appreciated.

Thanks,

Darla
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