Service Request Ticket - # 60377

Service Request Information

CONTACT Name Dougherty, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2016 11:12 AM
Department Education & Leadership Phone 88929
Location Email doughertyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131107[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 31bbf12 Location PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094370

Wired NIC EC:F4:BB:3E:9C:7A


Wireless NIC 80:86:F2:CA:1D:4A


Bluetooth NIC 80:86:F2:CA:1D:4E

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jun 03, 2016 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 03, 2016 11:40 AM 
Activated Office
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Amy Anderson Jun 03, 2016 11:12 AM 
Jessica called saying that when she goes to a word 
document a wizard pops up saying that she needs 
system admission, and activation. She is in  ED 
159 until 2 today.
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