Service Request Ticket - # 60386

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2016 02:43 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141193[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JG6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JG6LV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:61:29

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 14, 2016 12:35 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Jun 14, 2016 12:35 PM 
DONE!!
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Tim Taylor Jun 14, 2016 11:03 AM 
Updated inventory, old cpu and monitor in storage
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Ranjit Kayastha Jun 14, 2016 10:28 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Jun 08, 2016 02:25 PM 
Happening next week
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Ruby Tidwell Jun 07, 2016 03:17 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Babatunde Idahor Jun 06, 2016 02:31 PM 
E-mail sent out: reference SR:#60385 for a copy.
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Ruby Tidwell Jun 03, 2016 04:42 PM 
Moved in AD
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Ruby Tidwell Jun 03, 2016 04:21 PM 
Task reassigned to UCS Tech.
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Ruby Tidwell Jun 03, 2016 04:21 PM 
Prepped and back on shelf
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Ruby Tidwell Jun 03, 2016 03:18 PM 
Started image
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Courtney Croy Jun 03, 2016 02:43 PM 
	
NEW EQUIP SETUP: A GFA Dell CPU W#20141193[Edit Inv] and Monitor 
W#20140977[Edit Inv] need to be set up and delivered to "workroom" in 
WUC 119. Contact is Jennifer Hansen. These are replacing CPU 
W#20100775[Edit Inv] and M: 
W#20100776[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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