Service Request Ticket - # 60399

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2016 12:16 PM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141202[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HCXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HCXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:BA:B5

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 14, 2016 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jun 14, 2016 02:04 PM 
This has all been delivered and setup
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Zach Myers Jun 14, 2016 11:30 AM 
Updated Inventory
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Ryp Ring Jun 13, 2016 04:23 PM 
Task reassigned to Shandelle Pepper.
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Ryp Ring Jun 13, 2016 09:22 AM 
Task reassigned to Ryp Ring.
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Babatunde Idahor Jun 09, 2016 03:05 PM 
Task reassigned to UCS Tech.
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Ruby Tidwell Jun 06, 2016 02:52 PM 
Standard prep completed & moved in AD
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Babatunde Idahor Jun 06, 2016 02:33 PM 
Status changed from (7) Waiting for Contact to (1) Pending
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Babatunde Idahor Jun 06, 2016 02:32 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Babatunde Idahor Jun 06, 2016 01:23 PM 
Imaging...
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Babatunde Idahor Jun 06, 2016 01:09 PM 
Task reassigned to Babatunde Idahor.
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Courtney Croy Jun 06, 2016 12:16 PM 
NEW EQUIP SETUP: A Dell CPU W#20141202[Edit Inv] and Monitor 
W#20140985[Edit Inv] need to be set up and delivered to Judy Vanderburg in 
AD 205E. These are replacing CPU: 20110934[Edit Inv] and M: 20111051[Edit Inv].
These are located in ITC in the hallway on the GFA shelf.
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