Service Request Ticket - # 60402

Service Request Information

CONTACT Name Guo, Jinglin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2016 03:43 PM
Department Student Success & Advising Office Phone 88024
Location Email guoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121230[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2PYDNML Location STORAGE

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:5A:8F


Wireless NIC EC:35:86:47:DE:D6


Bluetooth NIC EC:35:86:47:DE:D7

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 06, 2016 03:59 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Jun 06, 2016 03:59 PM 
it's a wired mouse, gave them the one we had and
got back theirs.

DONE
 Add Attachment
Ranjit Kayastha Jun 06, 2016 03:50 PM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Kyle Arthenayake Jun 06, 2016 03:43 PM 
new MOUSE IS NEEDED (MAC)
 Add Attachment