Service Request Ticket - # 60415

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2016 04:05 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150566[Edit Inv] (opens in a new window) Bldg/Room MH 101A
Service Tag Description Apple MacBook Air 11-inch #Z0RL
Serial No. C02RR08MGFWL Location Maple Hall Upgrade

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC or lower version XXXX2015004715;

Wireless NIC 98:01:A7:B9:79:37


Bluetooth NIC 98:01:A7:B9:79:38

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 16, 2016 10:19 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Jun 16, 2016 10:18 AM 
Delivered the laptop to Nathan. He said they will
deliver it later as they are waiting for something
to arrive before the setup. 

Will need to give Darryl Thomas admin rights.
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Megan Thibeault Jun 15, 2016 07:32 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Jun 15, 2016 07:32 AM 
Can you you deliver this please
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Babatunde Idahor Jun 09, 2016 04:11 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Shina Oladiti Jun 08, 2016 04:08 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jun 08, 2016 04:08 PM 
Moved to AD
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Shina Oladiti Jun 08, 2016 04:07 PM 
Prepped and back on the shelf.
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Shina Oladiti Jun 08, 2016 09:56 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jun 08, 2016 09:55 AM 
Started imaging.....
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Courtney Croy Jun 07, 2016 04:05 PM 
NEW EQUIP SETUP: An 11-in Apple MacBook Air W# 20150566[Edit Inv] 
needs to be set up to go on cart for Maple Hall project and 
contact is Nathan Sauer. Set up Darryl Thomas as admin on 
laptop. 
This laptop is located in ITC 008 on the counter across from the 
storage wall.
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