Service Request Ticket - # 60432

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 08:19 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130043[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL000704 Location PDR

Model ColorQube 8870 Hostname hl1082.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.42 Metered Code: 9246 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:D2:24

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 15, 2016 01:41 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jun 15, 2016 01:41 PM 
Xerox tech came out and fixed this. It is now
showing the proper ink level.
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Shandelle Plasker Jun 14, 2016 05:02 PM 
Called Xerox and they are sending a tech out.

Ref#21319383
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Shina Oladiti Jun 13, 2016 09:13 AM 
Task reassigned to Shandelle Pepper.
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Shina Oladiti Jun 13, 2016 08:25 AM 
Task reassigned to Adeshina Oladiti.
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Amy Anderson Jun 13, 2016 08:19 AM 
Library Info Desk called saying that the 
printer in Library room 108 says that the 
yellow ink in low. However there is still a lot 
ink left in the printer. WOU# 20130043[Edit Inv] and 
printer name is Hood/Lab: HL 108
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