Service Request Ticket - # 60433

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 08:52 AM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101079[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGL5SDHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1D:07:59


Wireless NIC 10:9A:DD:A2:B0:13


Bluetooth NIC 44:2A:60:D2:9A:CC

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 13, 2016 04:55 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 13, 2016 04:55 PM 
add'tl RAM is installed in the two remaining slots
available on the machine and the said devices has
been retrieved.

Task completed.
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Shina Oladiti Jun 13, 2016 02:47 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jun 13, 2016 09:58 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jun 13, 2016 09:58 AM 
I was at Terry House to install the add'tl RAM and
to pick up the said equipment's below but i could
find any of the devices. 

I called and left VM for time availability.
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Shina Oladiti Jun 13, 2016 09:21 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Jun 13, 2016 08:54 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jun 13, 2016 08:52 AM 
I have add'tl RAM for W#20101079[Edit Inv] that needs to be
installed.  It currently has 4GB(2X2GB soDimms)
but has 4 slots, so we can add an add'tl
4GB(2X2GBsoDimms) I will put on inventory counter
with copy of this request.  Instructions for doing
this RAM upgrade can be found here:
https://support.apple.com/en-us/HT201191#2

Please also pick up the following equipment for PDR:  
W#20070366[Edit Inv] Mac Mini(not in use) &
W#20051059[Edit Inv] Scanner (not in use)
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