Service Request Ticket - # 60444

Service Request Information

CONTACT Name Carrillo-Garcia, Adriana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 11:25 AM
Department Student Enrichment Program Phone 88550
Location Email carrilloa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120096[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2213 22inch Monitor (head only)
Serial No. CN04DTJ37444527CFU7S Location PDR
TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Amy Anderson Jun 13, 2016 02:56 PM 
Status changed from (1) Pending to (5) Completed
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Amy Anderson Jun 13, 2016 02:56 PM 
Came by and picked up the laptop.
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Shandelle Plasker Jun 13, 2016 02:35 PM 
Task reassigned to Service Request Desk.
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Shandelle Plasker Jun 13, 2016 02:35 PM 
She will be coming in sometime today to pick this
up. It is located in the out box.
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Shina Oladiti Jun 13, 2016 02:30 PM 
Task reassigned to Shandelle Pepper.
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Amy Anderson Jun 13, 2016 11:25 AM 
Adriana came in saying that the laptop will not 
turn on. She brought the charger and it didn't 
turn on with the charger she brought in or with 
one we have in the office. She did not need a 
loaner.
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