Service Request Ticket - # 60446

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 11:59 AM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131026[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR216F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D2:46:43


Wireless NIC 88:63:DF:8C:10:4F


Bluetooth NIC 88:63:DF:8C:10:50

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Jun 13, 2016 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Jun 13, 2016 01:20 PM 
Installed the epson scanning program from 
http://www.epson.com/cgi-
bin/Store/support/SupportIndex.jsp
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Zach Myers Jun 13, 2016 01:04 PM 
Task reassigned to Zach Myers.
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Zach Myers Jun 13, 2016 01:04 PM 
Heading over with Tim
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Amy Anderson Jun 13, 2016 11:59 AM 
LaRon wants to be able to connect to his 
scanner straight from his desktop. He can 
connect to the scanner but has to it a 
difficult way. He used to be able to connect to 
his scanner straight from his desktop but can't 
anymore. 
He is available today, 6/13, from 1 to 3.
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