Service Request Ticket - # 60447

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 12:59 PM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20150621[Edit Inv] (opens in a new window) Bldg/Room WEL 120
Service Tag Description APC Smart-UPS 1500VA with LCD (120V) #SMT1500
Serial No. 351609X05624 Location Ryan Ellison
TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 15, 2016 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 15, 2016 02:03 PM 
Delivered and setup the UPS. It's working fine.
She kept the manual book and the software dvd.
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Megan Thibeault Jun 15, 2016 07:36 AM 
Make sure that we plug in the correct cords in the
right area of the UPS, not all of the power
sources run off the battery.
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Amy Anderson Jun 14, 2016 04:35 PM 
Priority changed from (3) Priority to (2) High Priority.
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Amy Anderson Jun 14, 2016 04:35 PM 
Available tomorrow, 6/15 at 8:30.
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Ranjit Kayastha Jun 14, 2016 03:10 PM 
Left a VM asking for availability.
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Ranjit Kayastha Jun 14, 2016 03:08 PM 
Task reassigned to Ranjit Kayastha.
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Courtney Croy Jun 13, 2016 12:59 PM 
An APC Smart-UPS W#20150621[Edit Inv] needs to be set up and delivered 
to Dona Vasas in AD 101C. This is to be paired with W#20110828[Edit Inv].
This is located in ITC 008 on the floor in front of the counter across 
from the storage wall.
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