Service Request Ticket - # 60450

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 03:00 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20150624[Edit Inv] (opens in a new window) Bldg/Room AD 107A
Service Tag Description Apple MacBook Air 13-inch #Z0TB
Serial No. C1MRV014H3QK Location Linda Stonecipher

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC and above XXXX2015004715

Wireless NIC 98:01:A7:BF:61:DB


Bluetooth NIC 98:01:A7:BF:61:DC


TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Jun 22, 2016 01:41 PM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 22, 2016 01:41 PM
Delivered it and setup drives and gave her admin
rights. She doesn't want printers to be setup on
the laptop. 
Bought her old macbook air at the first then
realized it's not a GFA, double checked with
Tricia and return her the old laptop too.

DONE!!
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Ranjit Kayastha Jun 22, 2016 12:47 PM
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Jun 22, 2016 12:46 PM
****This is an email****
Hi,

I'm in my office (AD 107) and available to get my
new Mac book. I'll need help backing up items from
my old computer.

Available today: now until 5:00
Thursday: 1-2:30
Friday:  9:30-3

Thanks.
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Ranjit Kayastha Jun 22, 2016 11:33 AM
Sent email asking for availability. 
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Megan Thibeault Jun 22, 2016 11:27 AM
Priority changed from (3) Priority to (2) High Priority.
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Shina Oladiti Jun 15, 2016 03:56 PM
Task reassigned to UCS Tech.
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Shina Oladiti Jun 15, 2016 03:56 PM
Moved to AD.
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Shina Oladiti Jun 15, 2016 03:45 PM
Prepped and ready for delivery. It is back on the
shelf.
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Shina Oladiti Jun 15, 2016 03:43 PM
****This is an outgoing email****
Hi Linda,

We were just following up with you regarding a
service request that we have for you.  (#60450)

We would like to know when it will be convenient
for you to have us come in and set up your Apple
MacBook Air.

Description: NEW EQUIP SETUP: Deliver Apple
MacBook Air 13-inch #Z0TB to Admin 107A.

Thank you, as i await your response.

Regards,

Thanks,
Shina Oladiti

"You don't know what you carry in your inner-mind
until you explore it." 
 ~ Shina
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Public
Shina Oladiti Jun 15, 2016 09:31 AM
Imaging in progress....
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Courtney Croy Jun 13, 2016 03:00 PM
NEW EQUIP SETUP: A 13-in Apple MacBook Air W#20150624[Edit Inv] needs 
to be set up and delivered to Linda Stonecipher in AD 107C. This is 
located in ITC 008 on top of the counter across from the storage 
wall. 
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