Service Request Ticket - # 60451

Service Request Information

CONTACT Name LeJeune, Marie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2016 04:19 PM
Department Education & Leadership Phone 88450
Location Email lejeunem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150607[Edit Inv] (opens in a new window) Bldg/Room RWEC 217
Service Tag 3WLC9B2 Description Dell Chromebook 11, Intel Celeron N2840 4GB RAM
Serial No. 3WLC9B2 Location Marie LeJeune, MIA 7/26

CPU Intel Celeron-N2840 Processor


OS Chrome OS Software NO Office, Students will use Google Drives and Google Apps

Wireless NIC 90:2E:1C:01:BA:8F

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 28, 2016 11:24 AM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Jun 28, 2016 11:24 AM 
Delivered and set it up.
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Ranjit Kayastha Jun 27, 2016 02:45 PM 
Status changed from (4) On Hold to (2) Scheduled
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Ranjit Kayastha Jun 27, 2016 02:45 PM 
Priority changed from (5) Low Priority to (3) Priority.
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Ranjit Kayastha Jun 24, 2016 11:58 AM 
Status changed from (1) Pending to (4) On Hold
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Ranjit Kayastha Jun 24, 2016 11:57 AM 
Status changed from (2) Scheduled to (1) Pending
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Ranjit Kayastha Jun 24, 2016 11:57 AM 
She is not responding.
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Ranjit Kayastha Jun 22, 2016 10:41 AM 
Status changed from (4) On Hold to (2) Scheduled
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Ranjit Kayastha Jun 22, 2016 10:41 AM 
She will give a call tomorrow when she is free.
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Ranjit Kayastha Jun 17, 2016 08:19 AM 
Status changed from (1) Pending to (4) On Hold
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Ranjit Kayastha Jun 17, 2016 08:12 AM 
Priority changed from (3) Priority to (5) Low Priority.
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Ranjit Kayastha Jun 17, 2016 08:12 AM 
Status changed from (1) Pending to (4) On Hold
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Ranjit Kayastha Jun 17, 2016 08:12 AM 
****This is an email****
I am out of the office between spring and summer
terms from June 15-June 19, 2016.  I will be
checking email but responses may take longer than
normal.   If you need immediate assistance, please
contact the main office of the Education Building.
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Ranjit Kayastha Jun 17, 2016 08:12 AM 
Sent email asking for availability.
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Ranjit Kayastha Jun 14, 2016 03:07 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Jun 14, 2016 03:07 PM 
Left VM asking for availability.
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Courtney Croy Jun 13, 2016 04:20 PM 
These are located in ITC 008 on top of the counter across from the 
storage wall.
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Courtney Croy Jun 13, 2016 04:19 PM 
Deliver 2 Dell Chromebook 11 W#20150607[Edit Inv] & W#20150608[Edit Inv] to 
Marie LeJeune in ED 202J.
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