Service Request Ticket - # 60508

Service Request Ticket - # 60508

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Service Request Information

CONTACT	Name	Bergeland, Melissa	Date	Jun 17, 2016 02:32 PM
	Department	Campus Recreation/HWC	Phone	88860
	Location		Email	ineckm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150572 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	5V5ZHB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	5V5ZHB2	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201X from XXXX2015004715;
	Wired NIC	18:66:DA:10:E8:94

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 08, 2016 03:47 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Jul 08, 2016 03:47 PM	Task Completed.	Add Attachment
Shina Oladiti	Jul 07, 2016 04:40 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	Jul 06, 2016 04:00 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kyle Arthenayake	Jul 06, 2016 09:05 AM	available rest of today 7/6/2016 and all day tomorrow	Add Attachment
Ranjit Kayastha	Jul 06, 2016 09:01 AM	Sent email asking for availability. Also left a VM.	Add Attachment
John Rushing	Jun 29, 2016 08:10 AM	Moved to Campus Rec in AD	Add Attachment
Shandelle Plasker	Jun 24, 2016 04:47 PM	Rectrac client also needs to be installed on this machine. If you need help please contact Allan for assistance.	Add Attachment
Zach Myers	Jun 24, 2016 08:15 AM	Left VM	Add Attachment
Ranjit Kayastha	Jun 20, 2016 03:05 PM	Sent email asking for availability.	Add Attachment
Shina Oladiti	Jun 20, 2016 11:13 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jun 20, 2016 11:12 AM	Moved to AD	Add Attachment
Shina Oladiti	Jun 20, 2016 11:12 AM	Prepped and ready for delivery.	Add Attachment
Shina Oladiti	Jun 17, 2016 03:27 PM	Started Imaging.	Add Attachment
Courtney Croy	Jun 17, 2016 02:32 PM	NEW EQUIP SETUP: A Dell Optiplex CPU W#20150572 and monitor W#20150575 need to be set up and delivered to Melissa Bergeland in in HW 108. This is replacing CPU W#20100684. These are located in ITC 008 on the counter across from the storage wall.	Add Attachment