Service Request Ticket - # 60517

Service Request Information

CONTACT Name Flatt, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2016 10:44 AM
Department Natural Science/ Chemistry Phone 88644
Location Email flattp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150605[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5SSZFC2 Description Dell Latitude 14, E7470 (i7 dual core 2.6GHz)touch
Serial No. 5SSZFC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 10 Enterprise 64bit Software Microsoft DesktopEd licenseOFFICE 201*PROPLUS XXXX2015004715;AdobeCC2015* subscription(Named user)9205 JUNE2016; AdobeCaptivate v9 P0102359 OCT2016; ChemOffice Pro WIN v15 w/1yr ElementsBasic VISA2016005772; SmartDraw2016STD Ed.WIN desktop VISA2016005771; Camtasia Ed.WIN9/MAC3 VISA2016006271(9773)SR63312; ChemDoodle WINv8.1 VISA2016006448; CorelDRAWGS2017 VISA2016006464; CorelPainter2017 VISA2016006449; iSpring Quizmaker8.7 VISA2016006457; Cinema4D StudioR18 & MAGIX AcadSuiteProX(inc: VideoProX-SamplitudeMusicStudio2016-XaraDesignerProX12 P0104474; GeneiousR10 VISA2016006459; EndNote X9 MAC/WIN license VISA2018009030;

Wired NIC 28:F1:0E:03:93:A6


Wireless NIC E4:B3:18:63:11:EF


Wireless NIC E6:B3:18:63:11:F0


Wireless NIC E6:B3:18:63:11:EF


Bluetooth NIC E4:B3:18:63:11:F3

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 24, 2016 11:50 AM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Jun 24, 2016 11:50 AM 
DONE!!
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Ranjit Kayastha Jun 24, 2016 08:11 AM 
****This is an email****
Hi Ranjit,

Could we meet at 10:30 instead of 10 am?  I may
not be able to be up to WOU by 10 am.

Thanks,
Patty
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Ranjit Kayastha Jun 23, 2016 10:30 AM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Jun 23, 2016 10:29 AM 
****This is an email****
Hi Ranjit,

I will be on campus Friday from 10 -12.  Would
that time frame work?  I'm over in DFSC 209

Cheers,
Patty
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Ranjit Kayastha Jun 23, 2016 08:27 AM 
Sent email asking for availability.
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Ranjit Kayastha Jun 21, 2016 09:41 AM 
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Jun 20, 2016 03:57 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jun 20, 2016 03:57 PM 
only the invoice copy is with this setup
PLEASE NOTE: this is a touch screen laptop and
should go out with WINDOWS 10 ETNERPRISE
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Tricia Flaherty Jun 20, 2016 03:34 PM 
she was sent a "named user" invite for Adobe
CC2015 on 6-20-2016 please install Adobe CC
desktop and then show her how to log in and
download the Adobe applications she wants.  CC
desktop installer is here: T:\Adobe
CCE\CCEPackages\CC2015\CreativeCloudSet-Up.exe
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Courtney Croy Jun 20, 2016 10:44 AM 
NEW EQUIP SETUP: A Dell Latitude 14 laptop W#20150605[Edit Inv] needs to 
be set up and delivered to Patty Flatt in DFSC 209.

The laptop is located on the counter by my desk.
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