Service Request Ticket - # 60533

Service Request Information

CONTACT Name Daigle, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2016 03:26 PM
Department Center for Academic Innovation Phone 88796
Location Email daigleb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130727[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35N3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35N3M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918;[TRANSFERRED from W#20090309 Adobe Acrobat Pro 9 WIN from P0073730, Adobe Dreamweaver CS5 WIN from P0079180, FileMaker Pro 11 from P0082550 10-2108; [TRANSFERRED to W#20180333 SR69603 Adobe Design Prem CS5.5 WIN from P0083671(transferred from W#20070162 6-2012 SR47648)]

Wired NIC 34:17:EB:9A:D9:8F

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 21, 2016 04:08 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 21, 2016 04:08 PM 
Completed.
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Shina Oladiti Jun 21, 2016 03:43 PM 
Task reassigned to Adeshina Oladiti.
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John Rushing Jun 21, 2016 03:26 PM 
When the user prints out from Firefox the font is 
very small.  He could not find anything in the 
printer properties in Firefox to help with this 
and would like someone to take a look.
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