Service Request Ticket - # 60548

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2016 03:21 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150766[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GQ7JJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GQ7JJB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715;

Wired NIC 18:66:DA:16:F6:43

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jun 24, 2016 03:32 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Jun 24, 2016 03:32 PM 
Installed.
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Shina Oladiti Jun 24, 2016 03:19 PM 
Task reassigned to Nathan Sauer.
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Shina Oladiti Jun 23, 2016 11:43 AM 
Prepped and ready for delivery.
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Shina Oladiti Jun 22, 2016 04:26 PM 
Started Imaging.
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Courtney Croy Jun 22, 2016 03:21 PM 
NEW EQUIP SETUP: 2 Dell OptiPlex CPU's W#20150766[Edit Inv] & 
20150767[Edit Inv] need to be set up and then delivered to Nathan Sauer 
for final set up. 
Columbia Room: W#20150766[Edit Inv] replacing W#20101124[Edit Inv]
Willamette Room: W#20150767[Edit Inv] replacing W#20110314[Edit Inv]
These computers are located in ITC in the hallway on the rack 
next to the GFA setups.
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